1. Introduction

Welcome to the official mobile application of MGB Hotel at 2Ten Mobile Application. We value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. By installing and using our app, you acknowledge that you’ve read and understood this Privacy Policy.

2. Information We Collect

During registration and while using the app, we may collect the following:

• Full name
• Contact details (email address, phone number)
• ID/passport number (if required for check-in)
• Preferences and booking history

This data is collected solely for operational purposes: registration, booking, customer service, and service personalisation.

3. How We Use Your Data

Your information is used to:

• Facilitate bookings and
• Hotel service interactions
• Enhance your user experience
• Communicate updates and promotions (only with consent)
• Comply with legal and regulatory requirements

We do not sell or share your data with third parties unless legally required or with your explicit consent.

4. Data Protection & Storage

We implement strict security controls, including:

• Encrypted transmission of data (SSL/TLS)
• Role-based access restrictions
• Secure cloud storage hosted in accordance with local compliance

Only authorized personnel have access to your information, and for limited, business-critical functions.

5.Your Rights Under POPIA

You have the right to:

• Request access to your personal data
• Correct or delete inaccurate information
• Withdraw consent for non-essential communications

To exercise your rights or raise privacy-related concerns, contact us for assistance.

6. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be reflected in this section and users will be notified within the app. By tapping “Install” or continuing to use the app, you consent to the practices described above. If you do not agree, please uninstall the app or contact us for alternative booking options.